Shipping and Delivery

1. Where we deliver

We deliver to addresses within India. If we cannot deliver to your PIN code, we will contact you and cancel the order. Online payments for such orders are refunded in full.

2. Delivery time

Orders are usually delivered within 3-7 business days of being placed. Business days exclude Sundays and public holidays. Remote areas, bad weather, festivals or courier delays can make some deliveries take longer. If your order is delayed, we will let you know.

3. Shipping charges

• Free delivery on orders with a subtotal over ₹500.
• A delivery charge of ₹49 applies to orders of ₹500 or less.
• The delivery charge is shown in your order summary before you pay.

4. Payment options

You can pay online through Razorpay (UPI, cards, net banking and wallets) or choose Cash on Delivery, where available. With Cash on Delivery, please keep the exact order amount ready.

5. Tracking your order

You can check your order status at any time on the My Orders page after signing in.

6. Receiving your order

• Please make sure someone is available at the delivery address and that your phone number is correct.
• Check that the package is sealed and undamaged before accepting it. If it looks tampered with or damaged, you may refuse it and contact us.
• If delivery fails repeatedly because the address is wrong or no one is available, the order may be returned to us and cancelled. Online payments are then refunded under our Refund Policy.

7. Contact us

For questions about a delivery:

For returns and refunds, see our Refunds, Returns and Cancellations policy.