Contact Us
Last updated: 30 September 2026
Questions about an order, a return or your account? We're happy to help. Please include your order number (shown on the My Orders page) if your question is about an order.
Customer support
Business details
Purple Flake Technologies Private Limited
Operating LagoonCart
Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000 and its rules, you can raise complaints about orders, products, sellers or your personal data with our Grievance Officer:
Grievance Officer
Purple Flake Technologies Private Limited
Email: support@lagooncart.com
Phone: +91 7799777903
We acknowledge complaints within 48 hours and aim to resolve them within 30 days of receiving them.